The following describes current laws in the US and Canada and your rights if you are a resident or work in any of the locations below. Defined terms that are not in these terms can be found in Aiwyn’s Privacy Policy and Terms of Use.
In the United States
Information for Customers located in California:
This section applies only to California residents. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”).
Please note that Aiwyn’s website is designed for businesses and people interacting with businesses and is not intended for personal or household use. Accordingly, we treat all personal information about any visitors to www.Aiwyn.ai as pertaining to individuals acting as business representatives, rather than in their personal capacity. We do not sell your personal information. Like most companies, we use cookies and other tracking tools to analyze website traffic. If you would like to opt out of Aiwyn’s (and its third-party partners) that may use cookies and other tracking technologies, please review the instructions provided in Aiwyn’s Cookie Policy.
Your California privacy rights. The CCPA/CPRA laws grant individuals whose information is governed by the CCPA/CPRA the following rights:
Please note that the CCPA/CPRA acts limit these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.
California access, delete or correct your data
To exercise the access, data portability and deletion rights described above, please submit a verifiable consumer request for your:
After receipt of your request, we may require:
Authorized agents. If you are an “authorized agent” empowered to submit requests on behalf of a third party, we will require additional evidence showing authorization.
Please follow this link for more information about the California laws: https://oag.ca.gov/privacy/ccpa.
Information for Customers located in Virginia:
If you are a Virginia resident, you have rights similar to the California-specific privacy practices above, except with different procedures and some additional rights. You may file claims with the Virginia Attorney General’s Office and they will investigate and process claims directly with the company on your behalf. In addition, Virginia has a process granting you the right to appeal decisions. For Virginia residents, more information may be found by following this link: https://law.lis.virginia.gov/vacodefull/title59.1/chapter53/
Information for Customers located in emerging US jurisdictions:
Colorado and Connecticut have data privacy laws that became effective beginning July 1, 2023. In general, Privacy specialists liken the Colorado law to the CCPA/CPRA, while the Connecticut law is considered very similar to Virginia’s law. Utah’s law became effective December 31, 2023. All US jurisdictions with active data privacy laws use the concept of data subject access requests (“DSAR”s) and validation of the DSAR request. If you are a Colorado, Connecticut or Utah resident, more information may be found by following the applicable links below.
Colorado: https://leg.colorado.gov/bills/sb21-190
Connecticut: https://portal.ct.gov/AG/Sections/Privacy/The-Connecticut-Data-Privacy-Act
Information for Customers in Texas, Oregon and Florida with laws in effect July 1, 2024.
Texas: The Texas state website is not yet active at the time of publication of this California, US states and Canadian Data Privacy Rights supplement. For your convenience, the following link provides a summary of the Act and rights for Texans covered by the Act: https://iapp.org/news/a/texas-comprehensive-privacy-bill-signed-into-law/
Oregon: The Oregon state website is not yet active at the time of publication of this California, US states and Canadian Data Privacy Rights supplement. For your convenience, the following link provides a summary of SB619 and the rights of Oregon consumers: https://www.doj.state.or.us/media-home/news-media-releases/oregon-legislature-passes-ag-rosenblums-long-awaited-consumer-data-privacy-law/
Florida: The Florida state website is not yet active as of publication of these terms. Information about the new Florida Digital Bill of rights, which differs from other US State acts in its focus on big tech companies that share or sell consumer personal information, including with their affiliates, please see: https://iapp.org/news/a/desantis-signs-floridas-digital-bill-of-rights.
If you are a resident of the above US states at the time the laws are in effect, please Contact Us to request that we provide you with information, or to add, modify (correct) or delete personal information we may have about you under your state’s law.
Information for Customers in Canada:
You have certain rights afforded to you as a Canadian resident when it comes to your personal information. These rights, and the obligations of companies processing your personal information, are dictated by Federal and applicable provincial laws in Canada.
Federal Laws: Aiwyn follows the fair information principles established by the Personal Information Protection and Electronic Documents Act (“PIPEDA”). More specifically, at Aiwyn, we take responsibility for personal information under our control (eg. by having a Data Protection Officer) and our Privacy Policy provides detailed information about what personal information we collect and how it is used and processed by us and our subprocessors to enable individuals to give informed consent. Where possible, we limit what we collect to only those purposes identified in our terms of service and privacy policy and we have data retention and other organizational measures and safeguards in place to limit use and disclosure of data and to prevent unauthorized access to the same. We endeavour to keep personal information accurate, complete and up to date. If you wish to access the personal information we have about you or you believe that any personal information we have about you is incorrect or incomplete or if you have any other questions or concerns regarding our data practices and compliance with PIPEDA, please contact us by emailing Privacy@aiwyn.ai.
Aiwyn monitors developments in Canada privacy laws including Bill C-27: Digital Charter Implementation Act which, if implemented would introduce further changes to privacy laws in Canada. We will periodically update our policies and data practices as required to keep pace with legislative changes in this area.
Provincial Laws: if you are a resident of or work in certain Canadian provinces such as British Columbia, Alberta or Quebec, you may have additional provincial data privacy rights. Further information may be found by following the applicable links which are provided for ease of reference:
British Columbia: https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/03063_01
Alberta: https://www.alberta.ca/personal-information-protection-act-overview
Quebec: https://iapp.org/news/a/new-privacy-requirements-under-quebecs-law-25-now-in-force/
Contact Us:
If you have any questions about Aiwyn’s Privacy Policy, your California, other US State, or Canadian Data Privacy rights, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing Privacy@aiwyn.ai or by contacting our Data Protection Officer at or write to us at:
Aiwyn Data Protection Officer
2923 S Tyron St., Unit 200
Charlotte, NC 28203
Last revised: April 2024