What will the future of accounting firms actually look like by the end of the decade?
We asked 106 firm leaders. Nearly three in four have already put AI into client work, but the business model hasn’t caught up, and an hour you save is an hour you can no longer bill. Download the full report for the data, the biggest blocker at every firm size, and four moves worth making this year.
What’s inside:
- 72.7% of firms we surveyed have already put AI into client work, yet only 27.8% expect it to change more than half of what they do.
- 55.6% still draw most of their revenue from billable hours, so every hour AI saves shrinks the invoice.
- Budget came in last. Only 6.9% named it as their biggest blocker. See what’s really stopping firms, and why it changes with firm size.
- The same friction, paid for twice. Document chasing was the internal drain firms named most (46.0%) and the client complaint they named most (49.4%).